Update on AlphaStation 500 Firmware Problem

This Information Blitz (TD 2658-CR-A) details a critical issue where performing a firmware update on an AlphaStation 500 using the V5.4 Firmware Update CD could cause the system to become inoperable due to a flaw in the flash programming routine. The problem is intermittent and affects the console firmware update process. The document provides instructions for recovering a corrupted system by moving a motherboard jumper (J11 to J13) and using an older update image, and points users to a corrected firmware update utility (AS500V70A.EXE) available on the Compaq/Digital Alpha Systems Firmware Web page.