Desktop

This document outlines 'Digital’s Desktop Service Solutions', designed to assist corporations in managing their desktop computing environments effectively. It addresses challenges such as supporting a growing number of end-users, managing multi-vendor hardware/software, and containing overhead costs. The solution offers a single point of contact for services including:

• Start-Up and Staging Services: Installation of equipment, software, and pre-assembly.
• Direct Access Advisory Services: Technical expertise for software and network troubleshooting via phone.
• Maintenance Services: On-site remedial maintenance and on-site 'Servicenters'.
• Integration Services: Configuration and installation for networked environments.

Digital leverages its global support network and experience to offer an integrated, cost-effective approach to desktop lifecycle management.