This document outlines Digital's comprehensive VAX System Support Services designed to address the challenges of complex and dynamic computing environments. It details two main service levels—DECsystem Support Service and Basic System Support Service—which offer round-the-clock telephone access, on-site support, preventive maintenance, and access to advanced diagnostic tools. The document highlights the benefits of choosing Digital as a single source for integrated hardware and software support, emphasizing the company's commitment to responsiveness, expertise, and global resources to ensure optimal system performance and reliability.
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